Stay Safe or Scale Impact: The Moment of Truth for Modern Insights Teams

In this special episode of the Insighter's Club Podcast recorded live at the Stravito Customer Summit in Paris, Ross is joined by Seema Hope (VP of Insights at The Economist), Leo Moore (Senior Director, Category Strategic Insights & Analytics, Europe at Kellanova) and Christopher Rastin (Head of Global Customer Research, E.ON).

Insight teams are at a crossroads: stay safe and stay small or claim a seat at the growth table. This is the operating playbook to move from “report factory” to strategic co-pilot.

In this special live episode of The Insiders Club Podcast, recorded at Stravito Insights Summit 2025 in Paris, three trailblazing leaders unpack what it really takes to dismantle silos and hard-wire insights into decision-making: Seema Hope (VP of Insight, The Economist), Leo Moore (Senior Director, Category Strategic Insights & Analytics, Europe at Kellanova) and Christopher Rastin (Head of Global Customer Research, E.ON). Together, they reveal tried and tested decisive levers: KPI alignment, process design, internal PR, and finance fluency, that turn insights from a cost center into a value engine.

In this conversation, we tackle:

• Why silos persist (competing KPIs, turf, trust) and a practical path to break them permanently.
• Why “delivering data” isn’t enough and how to lead with a conclusion, then prove it fast.
• The secret to embedding insights early (not post-hoc) without losing ownership or control.
• How to democratize insights so they scale, without diluting standards or rigor.
• The underrated power move: becoming best friends with finance to show real ROI.
  
  

If you’re passionate about multiplying your impact as an insights leader, this episode is a call to action to upgrade your operating system, not just your methods.