How to Give the Business Answers, Not Homework

In this episode of the Insighter's Club Podcast, Ross is joined by Nick Rich, Co-founder at Growth Constructors.

Your insights team has been delivering exactly what the business asked for — faster, cheaper, more efficiently. And that’s precisely what’s putting it at risk.

In this episode, Ross is joined byRoss is joined by Nick Rich, Co-founder at Growth Constructors and Fellow of the MRS, who held senior insight roles at Carlsberg, IHG, and Nokia before building a firm with one explicit mission: make insights irreplaceable. Nick makes the case that the pathway to extinction and the pathway to strategic influence start from the same place. The only difference is whether insights leaders stop at observation or push through to growth construction.

We also cover:

• Why your company is almost certainly operating on an implicit, untested growth theory — and how exposing it is one of the highest-value things an insights team can do
• The three specific upstream behaviors Nick argues any insights professional can start Monday morning, no budget or board approval required
• What five acts of courage and three humilities actually look like in practice, and why walking away from the wrong work might be the boldest move an insights leader can make.

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